Privacy Policy for ReplyFast
Last updated: June 1, 2025
Thank you for using ReplyFast, a Facebook-integrated automation tool developed by MERLIN DIGITAL ENABLER. Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our application.
By using ReplyFast, you agree to the terms of this policy.
1. Data Controller
The data controller responsible for your information under this Privacy Policy is:
MERLIN DIGITAL ENABLER
Responsible for the ReplyFast app
đź“Ť Avenida Paulista, 1636 - SĂŁo Paulo - SP
📧 [email protected]
🏢 CNPJ: 57.807.858/0001-80
2. Information We Collect
When you use ReplyFast via Facebook, we may collect the following information, based on your granted permissions:
- Public Profile Information: Name, profile picture, and public profile data
- Email Address (if permission is granted)
- Facebook Page Access: Page content and publishing rights (if applicable)
- Usage Data: Anonymous technical data for service performance and diagnostics
We do not collect your Facebook password.
3. How We Use Your Information
We use your information to:
- Provide and improve the core features of ReplyFast
- Automate content creation and publishing
- Offer technical support and respond to inquiries
- Notify you about important service updates
- Analyze usage trends in aggregated and anonymized form
We do not sell, trade, or rent your personal data to third parties.
4. Sharing of Information
We may share your information only under the following conditions:
- With your consent
- To comply with legal obligations
- With service providers under confidentiality obligations (e.g., hosting infrastructure)
Your data is never shared for advertising or marketing without your explicit permission.
5. Data Retention and Deletion
- We retain personal data only as long as necessary for the app’s functionality or legal compliance.
- You can remove ReplyFast from your Facebook account at any time. This action will delete associated data from our systems within 7 business days.
- You may also request manual deletion by contacting us at [email protected] with the subject “Data Deletion Request.”
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion
- Object to or restrict certain processing
To exercise these rights, contact us via the details above.
7. Data Security
We use commercially reasonable technical and organizational measures to secure your information. However, no internet transmission or storage system is 100% secure.
8. Children’s Privacy
ReplyFast is not intended for users under 13 years of age. If we discover that a child under 13 has submitted personal data, we will delete it promptly.
9. International Data Transfers
If you are located outside Brazil, your information may be transferred and stored in Brazil or other jurisdictions where MERLIN DIGITAL ENABLER or its service providers operate.
10. Changes to This Policy
We may update this policy from time to time. Significant changes will be notified within the app or by email (if available), and the “Last updated” date will be revised accordingly.
11. Contact
If you have questions or requests about this Privacy Policy, contact us:
MERLIN DIGITAL ENABLER
đź“Ť Avenida Paulista, 1636 - SĂŁo Paulo - SP
📧 [email protected]
End of Privacy Policy